Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  • Services  
  • My Verizon  

    Email & Calls

    Check Email

    Verizon Visual 411

     

     

    Bill & Payment

    View Bill

    Pay Bill

    Pay Final Bill

    Manage Auto Pay

    Manage Paper Free Billing

    My Services

    Add or Change Services

    Renew or Change Bundle

    Review Account

    Manage My Internet

    Manage My Voice

     

  • Support  

    Community help

     

     

     

     

  • Watch FiOS  

    Watch thousands of your favorite TV shows and movies On Demand and Live. Rent or buy your favorites and watch them on any device. Or, check what's on tonight and program your DVR. You can do it all!

    Watch Free TV & Movies

     

     

    Rent or Buy

    Set your TV Viewing Experience

  • Trending  

    Check out this personalized, real-time feed featuring the latest content and entertainment from around the Web including new headlines, sports, entertainment and more.

     

     

     

     

     

    See what's Trending!

  Support
  Contact Us
  Verizon Premium Technical Support
  Verizon Internet Security Suite
  Announcements
  Outage Information
 
 Help Item Display
 Verizon Online Email
 Review solutions for common Verizon Online Email issues.

 

My Email is Not Working 

Common IssuesStep-by-Step SolutionAutomatic Solution

I can't send or receive email


I can't sign in or access email


I can view email software but not on the Web

To provide the correct solution, select your email product below:


Web-based Email

(Message Center or Webmail)


Email Software

(Outlook or Outlook Express)

Having trouble sending email using Outlook or another Email client?

Use Verizon Troubleshooter to quickly diagnose and fix problems automatically.

 

Common Email Issues

 

Forget your user name and password?

Email Settings

I can view email in email software but not on the Web

Creating sub-accounts

My emails are deleting automatically

Retrieving deleted emails

Spam is overloading my account

Learn more about Email

 

Login to Verizon Online Email

Top Email Questions

Set Up & Use Email

Storage

Security

Email Tools

 

 


  
 
  Did you Know?

A slow-running computer can usually run faster with a little system maintenance.
   
 
 
  TUTORIALS
 
  Help and Support Tutorials  
  More Tutorials >  
 
  TROUBLESHOOTING
Ask Verizon
 
  SYSTEM STATUS
 
 
  More >
 

My Verizon

Support Tools

Watch FiOS

Trending

  • Visual 411