Customers With Disabilities
  • RESIDENTIAL
  • BUSINESS

    Verizon Business Sites

  • WIRELESS
  Support
  Contact Us
  Verizon Premium Technical Support
  Verizon Internet Security Suite
  Announcements
  Outage Information
 
 Help Item Display
 Verizon Online Email
 Review solutions for common Verizon Online Email issues.

 

My Email is Not Working 

Common IssuesStep-by-Step SolutionAutomatic Solution

I can't send or receive email


I can't sign in or access email


I can view email software but not on the Web

To provide the correct solution, select your email product below:


Web-based Email

(Message Center or Webmail)


Email Software

(Outlook or Outlook Express)

Having trouble sending email using Outlook or another Email client?

Use Verizon Troubleshooter to quickly diagnose and fix problems automatically.

 

Common Email Issues

 

Forget your user name and password?

Email Settings

I can view email in email software but not on the Web

Creating sub-accounts

My emails are deleting automatically

Retrieving deleted emails

Spam is overloading my account

Learn more about Email

 

Login to Verizon Online Email

Top Email Questions

Set Up & Use Email

Storage

Security

Email Tools

 

 


  
 
  Did you Know?

A slow-running computer can usually run faster with a little system maintenance.		    
 
 
  TUTORIALS
 
  Help and Support Tutorials  
  More Tutorials >  
 
  TROUBLESHOOTING
Ask Verizon
 
  SYSTEM STATUS
 
 
  More >
 

Verizon

  • Services
  • Shop
  • Support
  • Site Feedback
  • Announcements

Shop FiOS

  • FiOS Internet
  • FiOS TV
  • FiOS Digital Voice
  • FiOS Bundles
  • Flex View

Shop Standard Services

Account & Services

Email, News, & TV

  • Check Email
  • TV Listings

Support