The Verizon Speed Test sends and receives bursts of random data for 30 seconds.  It calculates the upload and download speeds of your connection, by measuring how many "bits" of data were transferred during that 30 second period of time.

Download Speed: The speed of the connection when downloading from the Internet to your computer.

Upload Speed: The speed of the connection when uploading data from your computer to another computer somewhere on the Internet.

Latency: A synonym for delay is an expression of how much time it takes for a packet of data to get from one designated point to another. In the Measuring Broadband America study, latency was measured by sending a packet that is returned to the sender and the round-trip time is considered the latency.

The speed you get depends on lots of things, like network and Internet congestion, your computer's configuration, Wi-Fi adapters used, others using Video On Demand, the wiring in your location, etc. Therefore we cannot guarantee a specific speed.

Your results will also be affected if you run the test while connected to a Virtual Private Network (VPN). Here are some things to check:

• Are you plugged into your router?
• Did you run the test while connected to a VPN?
• If you subscribed to FiOS Service with 100Mbps or greater, are you using a 10/100/1000 gigabit Network Interface Card(NIC)?

Your computer settings may be slowing you down. Select the Run FiOS Optimizer Tool link found in the Related Links section below the FAQs to reconfigure your settings and maximize your speeds

Note: If you have a laptop, run the FiOS Optimizer Tool in wired (with the Ethernet cable plugged into the router) and wireless modes.