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Important Information about your Email account

Dear Valued Verizon Customer:

As we continue our efforts to keep you informed about changes to your services, we wanted to let you know that the Verizon Email Policy has changed:
  • We have extended the period before your Email account will be considered inactive from 120 days to 180 days
  • After 180 days of inactivity, all Email and personal Email folders will be deleted. Please note the content of inactive accounts will be deleted automatically without additional notice

As a result of these modifications, if you have not logged into your Email account for at least 180 days, it will be classified as inactive. Once your Email account is inactive, you will no longer receive any incoming Email, and your existing Email and personal Email folders will be deleted.

In order to reactivate your Verizon Email account, simply log in through or through your POP Email client (such as Outlook Express). This will reactivate your Email account, and you will begin receiving new Emails immediately. However, deleted Emails and folders will NOT be available.

To avoid having your Email deleted, and keep your Verizon Email account active, you must take one of the following actions at least once every 180 days:
  • Log into Verizon Webmail at
  • Log into your POP Email client (such as Outlook Express)
  • Log into MyVerizon and (1) open or send at least one Email message or (2) set up automatic forwarding of your Email.

To review the revised version of Verizon’s Email Policy, please go to

Thank you for choosing Verizon as your Internet provider. We appreciate your business.


Your Verizon Team

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